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1.8 Based on 33 reviews
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It took forever to.pick.up at checkout,line short on workers?npt running 2 other computers! San fran parking.is.bad and i gor a.ticket and fox adds twenty extra.dollars on top of that! Also be awqre of how to pay toll bridge! Lots of sneaky.fees!!! Super small car no luggagw room unless 2 peolpe only!not very satisfied! Do other. Companies do same?

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Don't ever use this company. I forgot something in my rental car and called them back the same day and continue to call them multiple time for 3 days. Every time I called I was told I would get a callback. Three days later. Still never got a callback. The representatives were not helpful at all. They just kept telling me to hold on or that someone would call me back. Just this last time I was on hold for over 30minutes trying to speak with... Read more

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My wife picked up a convertible from Fox location in San Francisco. I had instructed her to decline all insurance as we are covered both by our regular auto insurance and also by the Visa card the rental was put on. She was greeted by one of the pushiest salespeople she has ever encountered. He badgered her and eventually came up with a good lie that since it was a convertible the top was not covered. This lie did the trick and she purchased... Read more

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Worts customer service ever. Don't recommend to rent from here and I will never rent from them againg. They don't let you use you insurance and make you take there insurance....Ripoff

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I rented a car in Fort Lauderdale I got them from rent a car .com first they were suppose just put a hold on the deposit of 150 dollars they withdrew it with the cost of car first they tried to refund me last I brought it to there attention and they said it was fixed I returned the car May 6 I'm still waiting for my refund. When I called 2 weeks ago they said On my way! May 26 it 14 business days so I called today now there saying it was... Read more

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Bad bad customer service 45min wait to rent a car

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We rented a car for our honeymoon in San Diego and will never go through fox rent a car again! When we got there we were told a 150 deposit was good to be charged and it would be returned once we return the car. We were never told that until after we had agreed to rent the car, then when returning the car there was no one there to help us. So I call to ensure it has been checked in, was on hold for an hour and they still did not have my car... Read more

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Horrendous, I booked a convertible and got a regular mid size car , filthy (full of sand), scratches and with the 'check engine' light on. It was so late I didn't want to argue anymore. You get what you paid for...

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We rented a car from the Las Vegas Fox Rental Car. We will NEVER go through Fox rentals again and suggest no one else does. We were in Vegas for the weekend and decided to fly our son in for his 21st birthday. Thought it would be a fun surprise to rent a convertible camaro for him to drive for a day. Rented the car on line 4 days before we left. No problem, yet! We waited at the Las Vegas airport for the shuttle to take us to the rental... Read more

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I rented the car for one week at the LAX. I returned the car an hour before the end of my rental period. The return guy added a $70 surcharge for being one day late. Only it wasn't, it was an hour early. He said I'd have to complain inside. I had the time, did so, and got most of the penalty back (they changed the "week" into "six days", costing me a few dollars). If I didn't have the time to fight back, they would have ripped me off for the... Read more

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