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1.9 Based on 28 reviews
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  • Customers like
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    • Horrible customer service 6
    • Ripped me off 3
    • Their horrible customer service 2

Bad bad customer service 45min wait to rent a car Add comment

We rented a car for our honeymoon in San Diego and will never go through fox rent a car again! When we got there we were told a 150 deposit was good to be charged and it would be returned once we return the car. We were never told that until after we had agreed to rent the car, then when returning the car there was no one there to help us. So I call to ensure it has been checked in, was on hold for an hour and they still did not have my car... Read more

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We rented a car from the Las Vegas Fox Rental Car. We will NEVER go through Fox rentals again and suggest no one else does. We were in Vegas for the weekend and decided to fly our son in for his 21st birthday. Thought it would be a fun surprise to rent a convertible camaro for him to drive for a day. Rented the car on line 4 days before we left. No problem, yet! We waited at the Las Vegas airport for the shuttle to take us to the rental... Read more

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I rented the car for one week at the LAX. I returned the car an hour before the end of my rental period. The return guy added a $70 surcharge for being one day late. Only it wasn't, it was an hour early. He said I'd have to complain inside. I had the time, did so, and got most of the penalty back (they changed the "week" into "six days", costing me a few dollars). If I didn't have the time to fight back, they would have ripped me off for the... Read more

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I booked a car from fox rent a car on Mar 16 2015 pick up day July 10th at 5 am no vans was told by the sleeping person at deck to come back at 8 I refuse I goes out side and spot a van so I ask the worker is it taken he said no and he got it ready for me left at 6 get back at on Tuesday at 4:46 am get charged 23.00 dollars for returning the car early wow Add comment

I have rented from Fox on three vacation occasions. First in LA, which was completely routine. Second in LA was a group of 5 that required a van, 2 car seats, GPS, and was one way to San Francisco. Perfect. Most recently, I rented in Denver in April, 2015. Although their facility resembled an unfinished warehouse and devoid of furniture, it was clean and well lit. My rental was at about 1 pm and they were extremely busy and the lot was a virtual... Read more

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I rented a car in mexico city at the end of may and paid ( was charged on my credit card) for top of the line insurance on it and medical insurance, was rear ended collision from an unisured motorist, reported the incident like i was instructed by the agents ,and was informed by the adjuster that came to the site that the vehicle had no insurance at all. The agents still claimed that the car was insured. We asked for medical attention and were... Read more

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I was told the Fox Rental Co. was at the airport in SLC. It is not! When I asked them about it, they said, well, we're only 9 minutewsw away! On the 2nd day from Orem, Utah, I went to Salt Lake, and it was pouring rain, and the windshield wipers did not work! No explantions, no sorry, just a car exchange. I was told the car would cost @ $260 and with state and city taxes , it would be an additional $150.00. However, it turned out to be an... Read more

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Fox Rent a car ...Agent Says An Additional $40.00 to extend Rental 1 and a half Day....My Card has $172.00 against it Add comment

Company is one of the biggest fraudulent companies out their. Rented a rate of $139 ended up costing me $450. This company should not be in business with clear intent on misrepresentation. Add comment

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