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1.8 Based on 36 reviews
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  • Customers like
    • Good price 1
    • Refund 1
  • Customers don't like
    • Horrible customer service 8
    • Inaccurate info 4
    • Poor customer service 4

I went to Colorado couple of months ago, it was my third trip that I would be renting a car. Prior I had used Alamo, and in researching trip decided to price check Fox... Oh yes, Fox the rental rate per day in comparison was $28.37...vs...$38.38 for Alamo. So I booked, $10 per day adds up over 10 days time. First thing is the rental company is in a hangar not only outside the airport, but away for all other rental car competitors... ... Read more

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Just tried to rent a car from Fox at SFO, what a nightmare, waited in line for over an hour in the garage for a car, then decided to leave. Do not rent from Fox ever, you're better off walking!

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RIP OFF.....I recently reserved a rental car in Los Angeles California and when I got there Fox did not even have the car I reserved. A $200 bait and switch plus $150 deposit plus and a $48.95 tank of gas later I left with a bigger car. What were we going to do at nine oclock at night and after a 5 hour flight and not being familiar with LA??? We took the car. WOW! Rental Car Agents bring a new respect for Used Car SALESMEN!! Read more

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August 2016 trip to Kauai, I booked a rental car with Fox because they were about $10 a day cheaper than the big companies. First, when we arrived at the Lihue airport, all the other rental companies had vans coming by regularly every few minutes to take customers to the rental offices. We sat and waited for Fox to come by while watching the others come and go several times. I finally had to call the office and tell them we were waiting for a... Read more

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Rented in Denver. The slowest service and dirtiest car ever. Windows were so dirty it was dangerous.

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I usually don't leave reviews but my experience was so horrible I felt the need to warn people. Never rent a car from this place you'll regret it. I had only rented a car one time prior to this at a different rental place and after this wished I had went back to the first one. I only rented here because it was the only place that had cars available that day and was cheaper. First off when I got there they took long to get me checked out even... Read more

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It took forever to.pick.up at checkout,line short on workers?npt running 2 other computers! San fran parking.is.bad and i gor a.ticket and fox adds twenty extra.dollars on top of that! Also be awqre of how to pay toll bridge! Lots of sneaky.fees!!! Super small car no luggagw room unless 2 peolpe only!not very satisfied! Do other. Companies do same?

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Don't ever use this company. I forgot something in my rental car and called them back the same day and continue to call them multiple time for 3 days. Every time I called I was told I would get a callback. Three days later. Still never got a callback. The representatives were not helpful at all. They just kept telling me to hold on or that someone would call me back. Just this last time I was on hold for over 30minutes trying to speak with... Read more

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My wife picked up a convertible from Fox location in San Francisco. I had instructed her to decline all insurance as we are covered both by our regular auto insurance and also by the Visa card the rental was put on. She was greeted by one of the pushiest salespeople she has ever encountered. He badgered her and eventually came up with a good lie that since it was a convertible the top was not covered. This lie did the trick and she purchased... Read more

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Worts customer service ever. Don't recommend to rent from here and I will never rent from them againg. They don't let you use you insurance and make you take there insurance....Ripoff

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