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Fox Rent A Car - Abuse after using toll road
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Rented a car in Denver on 10/24/2016. Toll charges were $3.55 per exit, Fox added $15.00 for each exit, for the day of rental I expected to pay $10.65 (3 toll exit) Fox wants me to pay an additional $45.00. Fox expect me to pay $55.65 on top of the rental price Rented another car again on 10/28/2016 Toll charges $14.35 additional Fox charges for Administrative fee of $60.00. Fox expect me to pay $74.35 on top of $74.15 for 1 day Read more

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Pathetic..Awful and horrible experience with Fox....Plz don't waste your money and time on this dreadful company....Wish i could give it negative rating not 1 star.....wish i could report them to 911 for CHEATING and FRAUD They kept charging my credit card without informing me....and when i call their customer support,they don't answer anything. .....Worst customer service ever......No call back, no reply to email. I'd rather pay double or even... Read more

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The car was very unsafe..windshield was leaking air..I didn't realize any of it till I got out on the interstate and it was to late to take it back.I called and complained twice. The second guy I talked to was so rude!!! They should of come and got it and given me a different car. Said I needed to take it somewhere local and get it fixed. They would pay. Never would I recommend them to anyone!!!! I had rented it and paid before I got there and... Read more

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AVOID FOX car rentals. The negative reviews are accurate and wish I had taken note Arrived at LAX and waited ages for shuttle bus. Had to *** for over an hour just to get to the service desk. Booked a 'speciality' car. Do not be fooled thinking you will get one. Was told I would get either a Ford Mustang, Dodge Challenger or Chevy Camaro. This was confirmed in a chat transcript that one of these cars would be available. None there when we... Read more

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A month ago I rented a car in Miami for 3 weeks with a rate per week I was totally satisfied with. To my surprise, when I returned th car my bill was higher in more than $300. The reason? The person who took care during the rental process ticked a service which I clearly declined (some toll fixed rate per day), and dit it AFTER I signed the contract. I talked to the mannager in the Miami Airport office and he said there was nothing he could... Read more

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Never never rent a car from Fox

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We had a pre paid confirmation but when we arrived to pick up the car we stood in line 45 minutes behind other mad customers. That should have told us this was a problem. They did not have our car and made no effort to resolve the issue. After talking to the other people in line and waiting on the side,we found out they had the same issue. No car, no help, no explanation. Not enough clerks . After another 30 minutes they refunded our... Read more

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Sept 2016 morning I contacted Fox Car Rental telephonically at their Oakland Airport, CA location, a corporate office. After an initial 10 minute hold, my call was answered by an agent. I requested to speak with a member of the mgmt team. I was advised that there was no supervisor/manager on duty. I thought there had to be someone in charge who had authority to extend a week-long rental for two hours without charge. Wrong! If you're... Read more

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I would never recommend this company. I recently got an economy car in Edinburgh. Each person including myself was forced to take additional insurance- which effectively tripled my rate. I had absolutely no need for additional insurance as my US carrier (USAA), my credit card, and my AAA plan had me more than covered. I would have skipped my rental completely to avoid this scam if I had been alone. However our trip was short we (myself +2 small... Read more

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I went to Colorado couple of months ago, it was my third trip that I would be renting a car. Prior I had used Alamo, and in researching trip decided to price check Fox... Oh yes, Fox the rental rate per day in comparison was $28.37...vs...$38.38 for Alamo. So I booked, $10 per day adds up over 10 days time. First thing is the rental company is in a hangar not only outside the airport, but away for all other rental car competitors... ... Read more

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