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1.7 Based on 39 reviews
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We had a pre paid confirmation but when we arrived to pick up the car we stood in line 45 minutes behind other mad customers. That should have told us this was a problem. They did not have our car and made no effort to resolve the issue. After talking to the other people in line and waiting on the side,we found out they had the same issue. No car, no help, no explanation. Not enough clerks . After another 30 minutes they refunded our... Read more

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Sept 2016 morning I contacted Fox Car Rental telephonically at their Oakland Airport, CA location, a corporate office. After an initial 10 minute hold, my call was answered by an agent. I requested to speak with a member of the mgmt team. I was advised that there was no supervisor/manager on duty. I thought there had to be someone in charge who had authority to extend a week-long rental for two hours without charge. Wrong! If you're... Read more

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I would never recommend this company. I recently got an economy car in Edinburgh. Each person including myself was forced to take additional insurance- which effectively tripled my rate. I had absolutely no need for additional insurance as my US carrier (USAA), my credit card, and my AAA plan had me more than covered. I would have skipped my rental completely to avoid this scam if I had been alone. However our trip was short we (myself +2 small... Read more

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I went to Colorado couple of months ago, it was my third trip that I would be renting a car. Prior I had used Alamo, and in researching trip decided to price check Fox... Oh yes, Fox the rental rate per day in comparison was $28.37...vs...$38.38 for Alamo. So I booked, $10 per day adds up over 10 days time. First thing is the rental company is in a hangar not only outside the airport, but away for all other rental car competitors... ... Read more

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Just tried to rent a car from Fox at SFO, what a nightmare, waited in line for over an hour in the garage for a car, then decided to leave. Do not rent from Fox ever, you're better off walking!

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RIP OFF.....I recently reserved a rental car in Los Angeles California and when I got there Fox did not even have the car I reserved. A $200 bait and switch plus $150 deposit plus and a $48.95 tank of gas later I left with a bigger car. What were we going to do at nine oclock at night and after a 5 hour flight and not being familiar with LA??? We took the car. WOW! Rental Car Agents bring a new respect for Used Car SALESMEN!! Read more

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August 2016 trip to Kauai, I booked a rental car with Fox because they were about $10 a day cheaper than the big companies. First, when we arrived at the Lihue airport, all the other rental companies had vans coming by regularly every few minutes to take customers to the rental offices. We sat and waited for Fox to come by while watching the others come and go several times. I finally had to call the office and tell them we were waiting for a... Read more

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Rented in Denver. The slowest service and dirtiest car ever. Windows were so dirty it was dangerous.

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I usually don't leave reviews but my experience was so horrible I felt the need to warn people. Never rent a car from this place you'll regret it. I had only rented a car one time prior to this at a different rental place and after this wished I had went back to the first one. I only rented here because it was the only place that had cars available that day and was cheaper. First off when I got there they took long to get me checked out even... Read more

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It took forever to.pick.up at checkout,line short on workers?npt running 2 other computers! San fran parking.is.bad and i gor a.ticket and fox adds twenty extra.dollars on top of that! Also be awqre of how to pay toll bridge! Lots of sneaky.fees!!! Super small car no luggagw room unless 2 peolpe only!not very satisfied! Do other. Companies do same?

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