Fox Rent A Car

Just returned home from Cabo a vacay I will never forget. It started with my car rental from home on carrentals.com.

The total of my car was $37.50 with insurance of $790,000 included but when I arrive to Fox/Euro car rental I was asked to go to a second room to cool off and they were nice very nice overly nice because their intention which is later found out was to get me to go to a presentation timeshare and screw me over as what they wanted to do but at the time it sounded good that they were going to charge me only $100 for the whole week for the rent, a car which is nothing to write home to mama about dirty nasty seats. The car was OK outside a small economy car anyway JUAN and his accomplice DiEGO JUAN drives a blk volvo and now i know why he lies to take your money scam!! People .JUAN yes you the impression he works there he walks around if I was you he talk to you and ask you questions he was the one who told Diego to give me the car for $100 for the week if I went to a presentation for an hour and a half. otherwise he said the reservations on Maywood Fox or car rentals online was not valid and that they were going to charge my credit card thousands of dollars if I did not get their insurance and give them their rate I did not agree to that and so I went on and agree to the presentation and thought OK Ill pay the hundred dollars a week with a $500 deposit on my card and when I got ready to return the car which was of one day early that was not the case when I went to return the car they charged me $197 for the car saying that the rates go up daily and that it had gone up and this was going to be what I was to pay .

do not do not do not do not rent from these people and do not talk to a one or anyone that act like they work in these car places. They are plants to get you to go these presentations theyre all in cahoots together trust me if you want to get over on them you ask for cash money and make them put it in writing and you can get cash money. Plus you can ask for a sunset, cruise free transportation you have the power and the control, but just make sure that you get it in writing I suggest do not rent from them I saw that enterprise was the best to rent from and I didnt do it so thats on me that you got me this time Mr.

Wine and Mr. Diego but I guarantee you I will return to Cabo and I will have the last laugh, so enjoy your scam money that you got out of us $40 cash because Im coming back with a vengeance as far as getting my money back with your Thomas is in writing and Im gonna do a presentation at the presentation at the presentation and I will get what I want

My reservation was cxld without notice and only learned after arriving at the counter. This was apparently done due to my having mistakenly double booked the rsvtn.

A few days prior to travel i rcvd a FOX welcome an get prepared email for the trip. All fine.

Shocker at the counter and had no outlet.

How can a company be able to program for two reservations to automatically cancel rather than just one dupe? How can their programmers ignore the need to advise a client of an existing booking at the time? Airline software does not allow double bookings for an account/name.

Total lack of respect and just a means of controlling for when they have overbooked and they don't have enough cars to fulfill cnfmd reservations. The counter guy offered me a car at his "best" rate for what was 3x-4x what i had confirmed for the week. Other outfits i went to the rates were better but after all the insurance "fine print" where the smaller off airport locations do not acccet a credit card's included insurance without some absurd charge to waive it. Others don't even have the waiver and want another $30-$40 a day else no wheels.

I cannot believe FOX can run a business turning a blind eye to customer's confirmed reservations.

I want all costs I incurred in order to secure a car covered by them as compensation for their ignorance and alley way tactics.

This FOX operation could think of themselves as "sly" but they have no business operating out of "in terminal" locations. To try to speak to anyone higher than a telephone rsvtn agent on a call is impossible.

Without a changed business plan, this car rental company should be avoided like the plague.

If they make amends, I'll advise such.

On July 21st, 2022 I reserved a car from Wisecars.com, phone number is 646-813-****. My reservation number is 2957****.

The reservation was to pick up the car from 8/27/2022-9/05/2022 from Fox Rent A Car. The agreement was to pay $296.45 immediately to Wisecars.com for them booking the reservation, and then pay $181.72 when I arrive at Fox Rent A Car. I was not supposed to pay any more unless I choose to add any options when I signed the agreement. The only thing I agreed to add to the agreement was to pay for prepaid fuel when returning the vehicle.

I declined all extra insurance, as I have insurance with Capital One when renting a car with your credit card.

After we returned the car in Fort Myers, Florida, we returned home. Later I got the bill showing that I owed them $911.41. They changed the rental agreement and said that I rented the car from 8/27/2022 and that I was supposed to have returned the car on 9/03/2022. They charged me for two extra days of renting the car to 9/05/2022, late fees, and they added that I owed them for rental insurance.

Also, when we arrived at the Orlando Fox Rent a Car to pick up the car.

We waited in line for exactly 2 hours. This caused us to miss our dinner reservations at the Outta Control Magic Comedy Dinner Show, which cost us $227.87.

The manager nor the company could care less about how long we waited in line. Nor the fact that we lost out on the $227.87 on the show.

Customer service is the worst I have ever seen in any company!!!

Check in attendant quoted me a price for a slightly upgraded car which was only a few dollars more than my contracted car. I agreed to the upgrade, but when I got the bill, it was more than double the priced I was quoted.

$40 per day for 7 days in addition to my $32.84 (266.50/week) contracted rate. When I was picking up the car I asked the attendant how much more the car would be and she said I can get you that car for 280 dollars for the week. R/A LAS-128****. They also grossly overcharged me for prepaid gas.

$90 at the quoted rate of 3.94/gallon = 23 gallons. I left the tank half full. Was not told would be charged for a full tank.

I would never have agreed to this bad deal if it had been presented completely and honestly. Ive never had a worse experience renting a car.

Hello, I recently purchased a vehicle on Feb 17th of 2023 in The State of Alabama from a company known as American Car Center. A week to the day , American Car Center fired all their employees and declared bankruptcy.

They never went through the process of registering the car in the State of Alabama in their name. They illegally sold us a car that they themselves did not own. Suffice it to say , we didnt get a bill of sale or title registration so that we could even register the car in our name. This is because they didnt have it.

The reason why I am contacting you is because according to the Secretary of State DMV department, where the car is currently registered, your company is listed and the names on the Title and The Bank of New York Mellon Trust Company, N.A is listed as the lien holder: I need to speak with someone about releasing the title to us or releasing the Lien on the vehicle so that my wife and I can legally register this vehicle since it is in our possession and are driving it.

Please call me and please help us with this situation. Thank you for your time and efforts in this matter!!