Latest review first
Fox Rent A Car in Burbank, California - Charges
I'm still waiting for my deposit. It was more than one month ago. I hope your answer.
Fox Rent A Car - Seriously?
October 28, 2018. Arrived at Phoenix Sky Harbor Airport car rental. I have been waiting in line now for almost 2 hrs!!!! And looks to be another 1 hr wait to pick up a reserved rental. Very unprofessional to have this level of customer care. I will never rent at this company ever again. What a poor experience.
Fox Rent A Car in Phoenix, Arizona - Rude employer
Called at approx 440 et. Spoke to a person that was very unprofessional. Never said her name askeked 3x she answered sabrina please talk to her about you dont need her in your business thank you
Fox Rent A Car - The worst company ever
By far the worst company. Dont care about their customers... tell them they cant help, extreamely rude... I cant wait to talk to the corperate office about what i went thru
Fox Rent A Car - I haven’t received email confirmation
I have reserved car for rental 21 sep 2018 1 Pm ( pst ) . But I haven’t received confirmation email from fox car rental .
We rented a full-size car from Fox Car Rental starting September 10, 2018 from the San Diego, CA airport to be returned on September 19, 2018 at the Las Vegas airport. On September 13, 2018 we were traveling from Carlsbad, CA to Burbank, CA when the front left tire...Read more
Fox Rent A Car in San Jose, California - Billing manipulation and tricks to make money from customer
At the time of getting my car at San Jose location, the representative just want to charge more and more as a secure deposit, they are willing to give out any false promises that the Foxrentacar will refund the money back after the rental. Although they already charge up front, when I arrive to get the car, they will find more reason to charge your account more money. Scams
I had a rental with you during the period of 07/13/2018-08/02/2018. During the rental, the other driver was involved in a carcrash. I chose to use my credit card insurance to cover the damages. I provided all the necessary documents to the insurance company. However...Read more
4.5 hours in line, checked out empty tank and dirty car, was disputed on return but assured not to be charged for it and of course never got adjusted. Ending up more hours on phone as you can not reach those people direct - ever - very clever scam to lure people in and...Read more
- Staff willingness and effort
I didn't like
- Failure of promises
Scammers and money hungry!! Do not rent from them. Paid in full using my credit card to treat my family, in which the pickup infos in their name, on their trip to Los Angeles California. Wasn’t allowed to pickup the car rental because the rep said his infos matches but...Read more
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