Product: Fox Rent A Car Customer Care Clear all filters (0 of 13 reviews match)
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Fox Rent A Car - Awful customer service

I went to pick up my rental two different people started yelling at me for parking my car they came to my car door and opened it to yell at me i didnt see any posted sign that i should not park very agressive and hot headed i left in tears never should a person in customer service act like that so incredibly rude and forceful dont send your wife to fox car rental ever
Product
Fox Rent A Car Customer Care
#1254191
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Fox Rent A Car in Los Angeles needs to train their counter customer service rep. on how to communicate with customers in a professional matter. I think that most of them are on a work release program because they are ghetto and rude. They give you a hard time for no...
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1.5
Product
Fox Rent A Car Customer Care
I liked
  • 3rd party pricing
I didn't like
  • Rude and disrespectful
  • Customer service
  • Manager
#1102893
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Fox Rent A Car - Unrefunded Deposit

I tried to contact them, but it's so to get it touch with them. I'm under Age that's why i got $500 deposit. I refueled it, no scratch or anything.
Product
Fox Rent A Car Customer Care
#1101043
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Fox Rent A Car Customer Care Review

A long line, only to agents, a lot of employees in background, not one comes to help, it's ridiculous, came to Vegas to enjoy, not too soon an hour+ waiting for car
2.8
Details
Additional Fees
Additional Services
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Insurance Quality
Location
Price Affordability
Product or Service Quality
Reliability
Value for money
Website
Product
Fox Rent A Car Customer Care
#1037165
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We had a pre paid confirmation but when we arrived to pick up the car we stood in line 45 minutes behind other mad customers.That should have told us this was a problem. They did not have our car and made no effort to resolve the issue. After talking to the other...
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1.2
Hook, Wales
Product
Fox Rent A Car Customer Care
I liked
  • Refund
I didn't like
  • Inaccurate info
  • Bait and switch
#925368
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Fox Rent A Car Customer Care Review

Bad bad customer service 45min wait to rent a car
1.0
Details
Additional Fees
Additional Services
Customer service
Product
Fox Rent A Car Customer Care
#853129
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Rented a car thru priceline.com website in a month prior to my trip. Fox car rental was the place priceline.com gave the best quote, so I made reservations. March 7, 2015 I went to pick up my rental with Fox car rental, there was a long line and it was late night...
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1.0
Product
Fox Rent A Car Customer Care
I didn't like
  • Poor customer service
#606082
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Booked a car via Priceline for Thanks-Giving weekend. When showed up on time to pick up, only to find out there was no line and no cars neither. According to their clerks, it's not their responsibility to honor online reservation, neither to inform customers about...
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Anonymous
Pete Sr

Lmao.... No cars ? What a joke company.

Product
Fox Rent A Car Customer Care
#468050
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We rented a car from Fox. An emergency took place and our car is in Montery CA as we have to fly out of that area. There is no Fox hub and when I asked the agent about helping me. He yelled at me and told me there was nothing he could do and I was not going to get...
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San Jose Del Cabo, Baja California Sur
Product
Fox Rent A Car Customer Care
#383111
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I wish I would have read these complaints before I tried to "get a good deal" from this company. There are a huge amt of hidden fees, they mischarged me insurance, and scammed me on gas. They told me my $100 deposit would be back on my visa "in about a week." When I...
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Product
Fox Rent A Car Customer Care
#324283
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