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Back in July 2018 my husband and I rented a luxury car which was a Chrysler 300 or similar to go to a family wedding. We landed late at night exhausted from our delayed flight to Tampa to come to find out they do not have our rental car... they ended up giving us a...
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1.0
#1338080
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Fox Rent A Car - Stupid horrible service

on a wednesday mid day, waiting 2 hours in line. no other agency counters have any line at all.wtf? and no one at Fox cares. Not worth the discount unless your time is worth zero.
#1336376
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Trip to San fran in late June 2018. Prepaid rental when booked. They charged my card again when I got there. After a VERY long 1 hour wait to get the car. Have been calling avery few days...sometimes multiple times to customer service line. Always says...
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QualifiedKingfisher
QualifiedKingfisher

I experience the same and really *** off with this company

I didn't like
  • Ripped me off
#1335555
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I have rented a pre-paid van on their website on Aug/10/2018, we supposed to pick the van up at the Oakland Airport. After waiting in line for a good an hour and a half I was told they do not have any van but they were offering me a regular sadan.I did complain and ask...
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1.0
#1332320
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I upgraded the car to be able to have a Infotainment Navigation, I was planning to drive thru Northern California and in some areas my phone loose reception, specially thru the mountains. The upgraded the car ( charged me more money ) and when I started driving I was...
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#1328058
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First off,my son who is 23 was paying for the rental but it was in my husbands name and my husband was to be the sole driver. We made this rental online and paid for it online through Fox site. Said had to be 19 or older. When we got there they tried to force us to buy...
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1.1
#1323599
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Fox Rent A Car - Bad & no contact person in their organizations

there was an issue with our Los Angeles LAX office reservation, where we prepaid for the rental car...& we did a prepaid fuel at the counter...only to find out they double charged! can't get in touch with customer service; always a recording saying...all circuits are busy!please try your call againmm
3.0
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#1323533
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I rented an SUV to have a pleasant vacation with my famiy.I upgraded the car because I wanted a good navigation hands free system. They offered me a 2018 Mitsibushi, the office manager said that the MPG was about 34 to 37 on the hwy, first lie, is less than 29. The...
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#1322948
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This place is NOT at the airport. Then, when you arrive, it has ONE person working the desk with 50 people in line (no exaggeration). We waited 75 minutes to get a car and THEN they told us they had no more in the class we reserv s for but would rent us a higher clad...
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#1321957
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Fox Rent A Car in Salt Lake City, Utah - HORRIBLE SCAM!!!!!!!!!

- HUGE lines (55 minute wait) - NO aircon in lobby. - Car was Filthy. (Don’t they clean?) - At return they: 1. tried to charge me a $100 fee for vacuuming??! 2. Has to wait AGAIN, about 45 minutes for a lot person. - They are known as the WORST agency in SLC. I rented out of desperation. Hate myself now. Run away!!!!!
1.0
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#1321935
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