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ARRIVED IN LAS VEGAS AT AROUND 1130PM.SERVICE FROM THE SHUTLE DRIVER WAS AWFUL!

ARRIVED AT CAR RENTAL BUILDING AND CHECKED OUT THE CAR AT THE COUNTER. PROCEEDED TO GO AND GET CAR AND WAS TOLD TO GO OVER AND THE WHITE ONE WAS OURS, ASKED WHICH ONE AND WAS TOLD "THE ONE IN FRONT OF YOU". WELL THERE WERE 3 WHITES ONES IN FRONT OF ME. SO SORRY TO BUG YOU MR.

FOX CAR RENTAL WHILE YOU ARE SMOKING AND YOUR CO-WORKER IS PLAYING CANDY CRUSH ON HIS PHONE. I WOULD HATE FOR YOU TO GET UP AND LOOK OVER AT THE CARS. WHEN WE GOT THE CAR, IT WAS FILTHY AND I WAS TOLD "WE DO NOT CLEAN CARS, WE RENT THEM". WOW!!!!

WHEN WE WERE AT THE GATE TO LEAVE, THE LADY TOLD US THAT THE NIGHT CREW IS WORTHLESS AND LAZY AND DOES NOTHING. WE RENTED WHAT WAS TO BE A FORD FOCUS AND WHAT WE GOT WAS A NISSAN VERSA. THE AIR CONDITIONING WAS AWFUL AND THE DOORS AND WINDOWS WERE MANUAL. WHAT AN AWFUL EXPERIENCE!

WILL NEVER RENT THERE AGAIN.

WE RETURNED OUR CAR EARLY BECAUSE WE COULD NOT HANDLE THE CAR ANY LONGER.

THE DAY CREW WAS VERY NICE AND PLEASANT.MAYBE THEY SHOULD TRAIN THEIR NIGHT SHIFT IN SOME CUSTOMER SERVICE

Review about: Fox Rent A Car Car Rental.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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